Ordering, tracking, and delivery were all handled well. The large firebox is awesome and heat output is great. The wood burns efficiently via the secondary burn tubes. My dry cord wood doesn't even show chimney smoke from the smoke & gas reburn. I plan to build my own circulation fan from a very efficient and quiet ECM fan motor. Typically squirrel cage fans are noisy. Follow the metal/paint curing instructions and be prepared for some stinky smoke from the paint burn in. My stove is being used in my workshop that is not heated continuously.